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Functional Perspective on Group Decision Making
Randy Hirokawa & Dennis Gouran

GROUP AND ORGANIZATION COMMUNICATION: GROUP COMMUNICATION


Theory Overview 11th Edition

Groups make high-quality decisions when members fulfill four requisite functions: (1) problem analysis, (2) goal setting, (3) identification of alternatives, and (4) evaluation of positive and negative consequences. Much group communication disrupts progress toward accomplishing these functional tasks, but counteractive communication can bring people back to rational inquiry. (Socio-psychological and cybernetic traditions)


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Functional Perspective on Group Decision Making
Randy Hirokawa & Dennis Gouran

GROUP AND ORGANIZATION COMMUNICATION: GROUP COMMUNICATION


Theory Overview 11th Edition

Groups make high-quality decisions when members fulfill four requisite functions: (1) problem analysis, (2) goal setting, (3) identification of alternatives, and (4) evaluation of positive and negative consequences. Much group communication disrupts progress toward accomplishing these functional tasks, but counteractive communication can bring people back to rational inquiry. (Socio-psychological and cybernetic traditions)


 

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