Howard Giles
Chapter 30
Cultural Context—Intercultural Communication
Abstracts appear in Appendix A of the 7th Edition
Groups make high-quality decisions when members fulfill four requisite functions: (1) problem analysis, (2) goal setting, (3) identification of alternatives, and (4) evaluation of positive and negative consequences. Most group communication disrupts progress toward accomplishing these functional tasks, but counteractive communication can bring people back to rational inquiry. (Socio-psychological and cybernetic traditions)
Material from the afirstlook.com website covers the 7th Edition of A First Look at Communication Theory by Em Griffin, published by McGraw-Hill. ©2009 Em Griffin