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11th Edition

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Chapter 25Communication Accommodation Theory


Title:
Friends, S4, E11, "The One with Phoebe's Uterus"
Claim:
People who want to reinforce a strong group identification will interact with those outside the group in a way that accentuates their differences.
Application:
Joey works as a tour guide at the natural history museum where Ross works. In the lunchroom, the scientists in white coats eat at a separate table than the guides in blue blazers. How would CAT explain the initial orientation here and Ross' choice to break the pattern?
Discovered  By:
Em

Title:
Friends, S9, E7, "The One with Ross's Inappropriate Song"
Claim:
Convergence tends to produce positive outcomes and divergence/maintenance tend to produce negative outcomes.
Application:
When Phoebe meets her boyfriend Mike's parents, she initially tries to imitate their communication style. When Mike objects, she reverts to her normal style of communication. How would CAT describe Phoebe's choices and would it predict Mike's family's response?
Discovered  By:
Andrew & Em

Title:
Friends, S6, E4, "The One Where Joey Loses His Insurance"
Claim:
Our response to a person's divergence or convergence depends on the attribution we ascribe to their motive.
Application:
When Ross is invited to guest lecture at NYU, he is excited--but when he gets in front of the students, for some reason he starts speaking with a British accent. What would attribution theory suggest about his students' response when they learn the accent is fake?
Discovered  By:
Andrew

Title:
"Mapping How Americans Talk - Soda vs. Pop vs. Coke", The Atlantic
Claim:
Our communication often reveals our group affiliation, and we may make deliberate choices to emphasize or deemphasize that group affiliation.
Application:
This video demonstrates American regionalisms in vocabulary and accent. These may reveal group affiliations, and CAT would wonder what happens when people from different regions interact with each other.
Discovered  By:
Andrew

Title:
Parks and Recreation, S6, E3, "The Pawnee-Eagleton Tip Off Classic"
Claim:
A distressing history of interaction between groups leads to a need for distinctiveness and divergent communication behavior.
Application:
Pawnee and Eagleton have a centuries-old rivalry, based largely on Eagleton's higher socioeconomic status. When Eagleton is in financial trouble and Pawnee offers to help, Leslie (Amy Poehler) can't help but emphasize her love for Pawnee and disdain for Eagleton as she speaks with Eagleton councilwoman Ingrid de Forest (Kristen Bell). According to CAT, Ingrid's negative response to Leslie's divergence arises from a distressing history of interaction and emphasis on group distinctiveness.
Cue Point:
0:00-0:48, 2:04-3:16
Discovered  By:
Andrew

Title:
"I Bet You Think About Me", Taylor Swift, Red (Taylor's Version)
Claim:
Divergence is a communication strategy of accentuating the differences between you and another person.
Application:
Taylor draws a stark contrast between her own socioeconomic background and that of her ex-boyfriend. His constant divergence is a key cause of their breakup.
Discovered  By:
Andrew


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