A self-help tool to aid in the study of the First Look text (started with the 9th Edition)
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Chapter 21—Critical Theory of Communication in Organizations
- A haunting claim of the theory is that members of organizations are sometimes silent and complicit—even unknowing—in the suppression of their ideas. Consider your college or your workplace. Where do you see such consent taking place? Why? How might that consent be changed?
- Explain two of Deetz's four different ways a corporate decision is made. Be sure to compare how they are similar and where they are divergent.
- The critical theory urges that all communication is political and the product of social construction; therefore, we should closely inquire who benefits from claims of authority. If that’s true, it must also be true of Deetz and his critical theory. What political interests does the theory serve? Who might the theory benefit? Who does it empower? Who does it silence? How can the theory incorporate the voice of all stakeholders in its development?
- One goal of Deetz’s theory is to make readers aware of corporate colonization. Identify one way in which your life has been “colonized” by a corporation. What disadvantages of that colonization would Deetz note? Can you think of any advantages that might outweigh them?
- Within the PARC model, which items on Deetz’s list of requirements for negotiations among stakeholders do you believe would be the easiest to implement? The hardest? In your view, are any impossible to achieve?
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