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Theory Key Names
10th Edition

Annotated list of scholars and terms, from the Instructors Manual and margin notes in the text

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Chapter 34Communication Accommodation Theory


  • Howard Giles
    • Welsh social psychologist, now a professor of communication at the University of California, Santa Barbara, who champions communication accommodation.
  • Accommodation
    • Adjustments to communication that decrease social distance
  • Nonaccommodation
    • Communication behavior that maintains or increases social distance.
  • Social distance
    • How similar or different we are from another person.
  • Convergence
    • A strategy through which you adapt your communication behavior is such a way as to become more similar to another person.
  • Divergence
    • A communication strategy of accentuating the difference between yourself and another person.
  • Counteraccommodation
    • Direct, intentional, and even hostile ways of maximizing social distance.
  • Self-handicapping
    • For the elderly, a face-saving strategy that invokes age as a reason for not performing well.
  • Maintenance
    • Persisting in your original communication style regardless of the communication behavior of the other; similar to divergence.
  • Overaccommodation
    • Demeaning or patronizing talk; excessive concern paid to vocal clarity or amplitude, message simplification, or repetition; similar to divergence.
  • Intergroup contact
    • When communicators are aware of group affiliations that distinguish them.
  • Social identity
    • Group memberships and social categories that we use to define who we are.
  • Initial orientation
    • Communicators’ predisposition to focus on either their individual identity or group identity during a conversation.
  • Norms
    • Expectations about behavior that members of a community feel should (or should not) occur in particular situations.
  • Attribution
    • The perceptual process by which we observe what people do and then try to figure out their intent or disposition.


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Theory Key Names
10th Edition

Annotated list of scholars and terms, from the Instructors Manual and margin notes in the text

List mode: Normal (click on theory name to show detail) | Show All details | Clear details

Chapter 34Communication Accommodation Theory


  • Howard Giles
    • Welsh social psychologist, now a professor of communication at the University of California, Santa Barbara, who champions communication accommodation.
  • Accommodation
    • Adjustments to communication that decrease social distance
  • Nonaccommodation
    • Communication behavior that maintains or increases social distance.
  • Social distance
    • How similar or different we are from another person.
  • Convergence
    • A strategy through which you adapt your communication behavior is such a way as to become more similar to another person.
  • Divergence
    • A communication strategy of accentuating the difference between yourself and another person.
  • Counteraccommodation
    • Direct, intentional, and even hostile ways of maximizing social distance.
  • Self-handicapping
    • For the elderly, a face-saving strategy that invokes age as a reason for not performing well.
  • Maintenance
    • Persisting in your original communication style regardless of the communication behavior of the other; similar to divergence.
  • Overaccommodation
    • Demeaning or patronizing talk; excessive concern paid to vocal clarity or amplitude, message simplification, or repetition; similar to divergence.
  • Intergroup contact
    • When communicators are aware of group affiliations that distinguish them.
  • Social identity
    • Group memberships and social categories that we use to define who we are.
  • Initial orientation
    • Communicators’ predisposition to focus on either their individual identity or group identity during a conversation.
  • Norms
    • Expectations about behavior that members of a community feel should (or should not) occur in particular situations.
  • Attribution
    • The perceptual process by which we observe what people do and then try to figure out their intent or disposition.


You can access the Key Names for a particular chapter in several ways:

  • Switch to View by Theory, then select the desired theory/chapter from the drop-down list at the top of the page. Look in the list of available resources.
  • To quickly find a theory by chapter number, use the Table of Contents and link from there. It will take you directly to the theory with available options highlighted.
  • You can also use the Theory List, which will take you directly to the theory with available options highlighted.

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