Theory Key Names
Annotated list of scholars and terms, from the Instructors Manual and margin notes in the text
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Chapter 21—Critical Theory of Communication in Organizations
- Stanley Deetz
- University of Colorado communication professor and proponent of a critical theory of organizational communication.
- Corporate colonization
- Encroachment of modern corporations into every area of life outside the workplace.
- Information model
- A view that communication is merely a conduit for the transmission of information about the real world.
- Communication model
- A view that language is the principal medium through which social reality is created and sustained.
- Collaborative decision making; participatory democracy in the workplace.
- A systematic logic, set of routine practices, and ideology that values control over all other concerns.
- The process by which employees actively, though unknowingly, accomplish managerial interests in a faulty attempt to fulfill their own.
- Systematically distorted communication
- Operating outside of employees’ awareness, this form of discourse restricts what can be said or even considered.
- Discursive closure
- Suppression of conflict without employees’ realization that they are complicit in their own censorship.
- Organizational stakeholders’ free expression of ideas that may or may not affect managerial decisions.
- Stakeholder democracy; the process by which all stakeholders in an organization negotiate power and openly reach collaborative decisions.
- PARC model
- Politically attentive relational constructivism; a collaborative view of communication based in stakeholder conflict.
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